American University Alumni Relations Events and Resources for New Eagle Families
Orientation 2023

Greetings Eagle Families!

For all who celebrate, we hope you have a good Independence Day. The University is closed on July 3 and 4 in observance of the holiday.

If you missed New Eagle Essentials on 6/27, we have two more sessions you can attend:

  • July 12, noon - 3 p.m. EST

  • July 22, 9 a.m. - noon EST

You can register for either session using the following form. If you have already registered, we will send you a link and the schedule when we return from the holiday. In advance of your session, please update Zoom to the latest version for optimal participation. There are several breakout sessions to choose from, and we recommend joining from a laptop or desktop in order to successfully make your selection.

Once an Eagle, Always an Eagle!
The New Student and Family Programs Team

Family Resources

Did you know we have a website with curated content just for our AU parents and families? You'll find quick links to campus services and offices, a planning calendar with key dates and deadlines, travel tips and a listing of our favorite hotels, a collection of our recorded webinars and so much more! Visit us at


New Student Checklist: Dates and Deadlines

AU gate

You can help your student keep track of deadlines and tasks like these:

  • Upload a photo for the AUID (One Card) by July 15 to avoid long lines at move-in.
  • Students must upload immunization records by July 15.
  • Consider whether tuition insurance is right for your family.
  • Student bills are due August 1, they get finalized in early July as your student registers for a full-time courseload.
  • Start thinking about finding local ATMs, banks, pharmacies and specialized medical providers as needed. Use the "20016" zip code to search the internet for services closest to campus.
  • Save the date: Family Weekend is October 13-15.

Family Webinar: Building Critical "Adulting" Skills 7/25

6 icons of faces on a computer screen mimicking a Zoom call or webinar.

We welcome AU Alumna and former AU professor, Dr. Andrea Malkin Brenner, to help us consider the critical life skills that first-year students should master before leaving home- and tips to teach these skills! In this session, we’ll cover: taking care of their physical and mental health; sharing a living space and communicating with peers across differences; understanding new responsibilities for personal safety, eating, and sleeping routines; budgeting and money management; taking advantage of campus resources; mastering professional communication; and handling stress without the “scaffolding” of home.

Andrea Malkin Brenner, PhD is a college transition educator and author who speaks frequently with high school students and parents on the challenges related to college transitions. She draws on her 25 years of experience as a sociology professor at American University, as the creator and former director of the AUx program, and as the faculty director of our University College program. Andrea is the creator of the Talking College™ Card Deck discussion prompts for college-bound students and their parents and the co-author of How to College: What to Know Before You Go (and When You’re There).

Beginning to Build Critical “Adulting” Skills Before They Leave: It’s More than Just Doing Laundry - Tuesday, July 25, 7 - 8 p.m. EST

Flock Talk: Advice from Current Eagle Familes to New Eagle Families

Flock Talk is a new section where our current Eagle Families share advice just for you! Check out this week's advice:


"Transitions take time. Trust the Process." - Siobhan Hayes, P ‘24

In all the excitement of your Eagle preparing for college, it can be easy to forget that it will be a transition. Your student’s adjustment to AU will likely resemble a roller coaster, meaning there will be ups and downs. Remember that time is relative. Sometimes students adjust to college life in a few weeks, for others, it may take months or even semesters. Every Eagle’s journey will be unique. Whether your student utilizes Engage to help find their community, academic support, or wellness services, there is a wealth of resources to support them through their transition.

Online Self-Paced Orientation for Families - Now fixed!

We now have a resolution for logging into Canvas. Thanks for your patience! The "forgot password" process will now send you a link to reset your password. Here are the instructions:select the option for Professional and Lifelong Learners: For learners without an account. Login with the email address that we've sent you our newsletters. To set up your password, follow the "Forgot Password?" link and check your email for instructions from Canvas to reset your password. The orientation will give you an overview of AU’s academics, campus life, safety considerations, student responsibilities and resources specifically for families, all at your own pace. You’ll also be able to begin the course and return to finish or revisit content at any time!

Immunizations due 7/15

Clawed getting immunized

The District of Columbia Immunization Law requires that all students under age 26, no matter how many credit hours they are enrolled in, must provide proof of their immunizations on the AU Mandatory Immunization Form. All new students must also complete the Tuberculosis Screening Questionnaire. Students will be able to enter their immunizations online once they have registered for classes, so this is a good time to obtain current records. They must do so themselves, a family member can’t enter the information on their behalf. Immunization records are due by July 15.

AU Central

AU Central

AU Central is your one-stop shop for all billing-related questions. AU Central brings together in a central location the front line services related to student accounts, registration and Veterans Services. The office has also partnered with Academic Health Plans (AHP) to manage the administration of the student health insurance waiver process. Our team of student services counselors is cross trained and ready to assist you with your questions.

Student Billing

Sunset over Kogod School of Business

Payment for the fall semester is due August 1. Your student must register for classes to generate a bill, which will be posted to the student’s Eagle Service Account. In order for families and other sponsors to view or pay the bill, your student must grant you proxy access. You’ll find a simple list of tuition and fees, instructions on how to view an itemized version of the student bill and payment options on the Student Accounts website.



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