American University Alumni Relations Events and Resources for New Eagle Families
Orientation 2023

Greetings Eagle Families!

As your student registers for classes this week, know that they have the support of their First Year Advisor (FYA), along with a suite of resources to aid them through the registration process. As a reminder, our Orientation Leaders (OLs) are available to your student all summer, but they’re also hosting late afternoon/evening drop-in hours through the end of June to help make sure all our new Eagles understand how to use Eagle Service to register for classes. Very soon, students will get details about their move-in date and time - along with instructions about how they can find a different slot if the one we picked doesn’t meet your family’s needs. 

We hope you and your student will join us for New Eagle Essentials – our online orientation via Zoom. New Eagle Essentials is an opportunity to get an introduction to a range of offices in large and small group sessions. Your student can register through their Engage app, families and friends can register using this form for one of the three sessions as listed below: 

Note: If possible, we encourage students and families to attend using separate devices so that you can attend breakout sessions separately. 

  • June 27 6 – 9 p.m. ET

  • July 12 noon – 3 p.m. ET

  • July 22 9 a.m. – noon ET 

Once an Eagle, Always an Eagle!
The New Student and Family Programs Team

Family Resources

Did you know we have a website with curated content just for our AU parents and families? You'll find quick links to campus services and offices, a planning calendar with key dates and deadlines, travel tips and a listing of our favorite hotels, a collection of our recorded webinars and so much more! Visit us at


New Student Checklist: Dates and Deadlines

AU gate

You can help your student keep track of deadlines and tasks like these:

  • Upload a photo for the AUID (One Card) by July 15 to avoid long lines at move-in.
  • Students must upload immunization records by July 15.
  • Consider whether tuition insurance is right for your family.
  • Student bills are due August 1, they get finalized in early July as your student registers for a full-time courseload.
  • Start thinking about finding local ATMs, banks, pharmacies and specialized medical providers as needed. Use the "20016" zip code to search the internet for services closest to campus.
  • Save the date: Family Weekend is October 13-15.

Online Self-Paced Orientation for Families - Under Construction

Under Construction

We’re excited to launch our online orientation just for families, we just need to iron out a few issues first. Thanks for flagging your concerns with us, we’re working with our colleagues on the Canvas team to resolve the issue. We’ll be sure to let you know when we’re all set! The orientation will give you an overview of AU’s academics, campus life, safety considerations, student responsibilities and resources specifically for families, all at your own pace. You’ll also be able to begin the course and return to finish or revisit content at any time! Stay tuned for a resolution.

Housing Assignments and Fall Move-In

Image of Anderson Hall, one of the AU Residence Halls.

Your student should now be able to find their assignment details posted in their housing portal. The housing team will issue your student's specific move-in date and timeslot in the coming days. In the meantime, explore our "Before You Arrive" website to learn about optional room upgrades, packing lists, and move-in day details.

Immunizations due 7/15

Clawed getting immunized

The District of Columbia Immunization Law requires that all students under age 26, no matter how many credit hours they are enrolled in, must provide proof of their immunizations on the AU Mandatory Immunization Form. All new students must also complete the Tuberculosis Screening Questionnaire. Students will be able to enter their immunizations online once they have registered for classes, so this is a good time to obtain current records. They must do so themselves, a family member can’t enter the information on their behalf. Immunization records are due by July 15.

Student Billing

Sunset over Kogod School of Business

Payment for the fall semester is due August 1. Your student must register for classes to generate a bill, which will be posted to the student’s Eagle Service Account. In order for families and other sponsors to view or pay the bill, your student must grant you proxy access. You’ll find a simple list of tuition and fees, instructions on how to view an itemized version of the student bill and payment options on the Student Accounts website.



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