American University Alumni Relations Events and Resources for New Eagle Families
Orientation 2023

Greetings Eagle Families!

Throughout the summer and into the first weeks of the fall semester, we'll be reaching out to you with this special email for our newest Eagle Families. In it you'll find key reminders, invitations to join us for online events and introductions to some of the services and opportunities to support your student. You can find this letter and all future Orientation Weekly newsletters on our website. Later this summer, you'll also start to receive the Family Update newsletter that we share with the families of our current students. 

Your student should be checking their AU email account regularly at this point. They'll find information about preparing for class registration and a welcome letter from their First Year Advisor (FYA). Very soon, they'll get details about their move-in date and time - along with instructions about how they can find a different slot if the one we picked doesn't meet your family's needs. Last week, we emailed your student with an orientation preview and invited them to start connecting with the Orientation Leaders .. and each other. 

Our Orientation Leaders (OLs) are available to your student all summer, but they're also hosting late afternoon/evening drop-in Zoom hours through the end of June to help make sure all of our new Eagles understand how to use Eagle Service to register for classes. This is a great time to coach your student to start asking questions, the OLs are excited to help. And when you need help with your questions or concerns, please don't ever hesitate to reach out to us at [email protected]

Once an Eagle, Always an Eagle!
The New Student and Family Programs Team

Family Resources

Did you know we have a website with curated content just for our AU parents and families? You'll find quick links to campus services and offices, a planning calendar with key dates and deadlines, travel tips and a listing of our favorite hotels, a collection of our recorded webinars and so much more! Visit us at


New Student Checklist: Dates and Deadlines

AU gate

You can help your student keep track of deadlines and tasks like these:

  • Upload a photo for the AUID (One Card) by July 15 to avoid long lines at move-in.
  • Students must upload immunization records by July 15.
  • Consider whether tuition insurance is right for your family.
  • Student bills are due August 1, they get finalized in early July as your student registers for a full-time courseload.
  • Start thinking about finding local ATMs, banks, pharmacies and specialized medical providers as needed. Use the "20016" zip code to search the internet for services closest to campus.
  • Save the date: Family Weekend is October 13-15.

Online Self-paced orientation for Families

Image of Orientation Canvas page for families

We have an online orientation just for families. At your own pace, you'll get an overview of AU's academics, campus life, safety considerations, student responsibilities and resources specifically for families. You can begin the course and return to finish or revisit content at any time!  Use the link below to access the site then simply select the option for “Professional & Lifelong Learners: For use by learners without an account.” Login with the email address that we've sent you this newsletter. To set up your password, follow the "Forgot Password?" link and then check your email for instructions from Canvas. 

The packing list

Image of Anderson Hall, one of the AU Residence Halls.

Planning what to pack? Housing & Residence Life has you covered. Online, we've posted an overview of what to bring, and what not to bring to the halls. We’re already getting lots of questions about sheets! Our rooms come with standard twin size mattresses, a very limited number of extra-long twins are available for those with demonstrated need. Consider that you can always fold longer or larger sheets over mattrress toppers. Find packing lists, floor plans, furniture measurements, loft options, fridge/microwave rentals, virtual room tours, and more on the Housing & Residence Life website.

Immunizations due 7/15

Clawed getting immunized

The District of Columbia Immunization Law requires that all students under age 26, no matter how many credit hours they are enrolled in, must provide proof of their immunizations on the AU Mandatory Immunization Form. All new students must also complete the Tuberculosis Screening Questionnaire. Students will be able to enter their immunizations online once they have registered for classes, so this is a good time to obtain current records. They must do so themselves, a family member can’t enter the information on their behalf. Immunization records are due by July 15.

Student Billing

Sunset over Kogod School of Business

Payment for the fall semester is due August 1. Your student must register for classes to generate a bill, which will be posted to the student’s Eagle Service Account. In order for families and other sponsors to view or pay the bill, your student must grant you proxy access. You’ll find a simple list of tuition and fees, instructions on how to view an itemized version of the student bill and payment options on the Student Accounts website.



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